Managing Change

 
There is no management activity more misunderstood, abused and ignored than the act of implementing Change. Some have even suggested that the phrase "Change Management" is an oxymoron. The articles listed below have a single purpose, to transform the act of Managing Change from something we dread, to something we approach with skill, insight, wisdom and an increased chance of success.

Announcement! As of August 14th 2007 Peter now has a daily Blog!
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Selecting a new Technology
   How do you go about choosing something new?

And then where will it take you?
   So you spent your money... now what happens?

Getting them to "Buy-into" to something New
   Again with the Buy-in!

The Chronicles of Change #2 May 2007
  (MP3) (12mb) 
    The phase 'Understand the Change' of my Change Management Methodology.
    Let me know what you think of it... Guestbook

The Chronicles of Change #1 April 2007  (MP3) (12mb) 
    This is the first run at a regular weekly Podcast on Change Management
    Let me know what you think of it... Guestbook

Unattainable Consensus
   What can you do when they can't decide between A or B?

Just Trust Me
   Trust me, you need to read this...

Delaying Employee Replacement

   A real world example of a crafted Change

Scaling Change
Management
   Implementing a departmental change isn't the same as implementing an organizational change.

Video demo of a Change Management Presentation (MP4)
   I've been asked to provide an online sample of my speaking style.. here it is.
Be warned.. it's a large file... 34mb

Why is Resistance to Change an Issue?

   Commentary on a survey on the management philosophy known as:
   "My way or the the Highway"

Confessions of a recovering Change Inflictor
   Before you become an expert, you must first be incompetent

Tempering Traumatic Transitions

   Okay, your organization has decided to change... now what?

The Change Agent's Handicap
   Why the title "Change Agent" imposes a disadvantage.

Defending against Entropy

   Where Problem Solving intersects Change Management

Is "Change Management" an Oxymoron?
   Is there a better name for this thing we call "Change Management"?

Reading Deep: Good-to-Great
   An examination of some ideas in Collin's "Good to Great"

Newsflash: Change Hurts  (MP3)
    A little 90 second Keynote on Change - These are called PowerPlugs
    Let me know what you think of it... Guestbook

Dissecting the Status Quo

   The need to identify what you have before you Change things

The World is Changing Faster
   (MP3)
    A little 90 second Keynote on Change - These are called PowerPlugs
    Let me know what you think of it... Guestbook

Expanding Cogito Ergo Sum

   A light look at why we resist being changed

The Embracing of Change
   Final results from a mini-survey on Change

Change of Heart
   Some results from a mini-survey on Change

Why the Wise ask "Why?"
   Even a child knows the answer

It's the Problem and the Solution

   The solution to Change Management problems is obvious.

Ethical Change Management
   Applying the Golden Rule to Change Management

Tempering Traumatic Transitions
   You've whittled resistance to nothing... now what?

And the Opposite of Change is?
   How the word "Change" has lost proper meaning.

Why don't they ask Questions?  
   The Obstacles to Communication during Change

A Teleconference on Change  
   A transcript from a recent presentation on Change

All Sold Out of Buy-in  
   "Buy-in" is a milestone on the path to failure.

Lampedusa's Razor  
    How do we distinguish between Good & Bad Change?

Back to the Basics: What is Change?
    The Physics of Movement and Change

The Danger of the 'Early Adopter' Myth
    How we're abusing a well defined term

Is 'Change Management' a Misnomer?
    How should we describe the process of implementing Change?

The Three Shades of Change
Coping with Type I Change
Managing Type II Change
Inflicting Type III Change
    Delving into the nuances of Change Management

Why we do what we do 
    Why we don't implement change the way we know we should

Superficial Skill Sets <--- Most popular article
    The value of Soft Skills

Seven Change Lessons from the Real World 
    The obstacles facing RFID implementations

No one Fears Change
    Why Resistance is a positive organizational Force
But they sometimes do more than Just Resist
    Dealing with Sabotage

But we know how to implement Change!
    Lessons from a frustrated Change Victim

By Rhythm or Rote?
   The need to understand before we act

An Introduction to Change Management
The Change Process Model
An Application of the Model
A Change Implementation Process
   This series is a mini-course on Change

Turning over CDs 
    Why changing what we do well takes time

Look to the Root
    Is it a surprise that these Change techniques are applicable
       to the real world of politics?


The (now defunct) Managing Change & Technology PDFs
April 2000  Volume 1, Number 1
         The Time in which ‘Change’ changed. - Eli Bay
         Communication of Innovations - Book Review
         You cannot ‘Thrive on Chaos’ - Warren Evans
         The Jock with the Rock - Peter de Jager
         Good Grief... Not More Change! - Alan Simmons
         Letters to the Editor
         The Rules of Change Part 1of 2 -
Peter de Jager

May 2000  Volume 1, Number 2   
         Anguish & Angst? - PdJ
         “Hyperchange”? - Randy Parker
         Book Review: The Fifth Discipline
         The Status Quo is Risky - Bruce Stewart
         100 Years Ago
         In Practice: Chaos #1
         Is Change Useful? - Don Pizzuto
         The Rules of Change 2 of 2
- PdJ

Mid-May 2000  Volume 1, Number 3  <--- Classic!
         The Virginia Satir Change Model
         It’s a Process
         The Status Quo
         Foreign Element
         Resistance
         Denial
         Chaos
         Integration
         New Status Quo
         An Application
         Final Thought

June 2000  Volume 1, Number 4   
         Change Manners - Mary Miller
         Mastering The Machine - PdJ
         Beyond the Barriers - Gilbert Cohen
         Doing it ‘Now’ - Bruce Stewart
         Waiting Alertly - Joe Vles
         Reflections on Change - Elizabeth Riggs
         More on Chaos - PdJ
         From Local Govt. -
Jackie Couch

July 2000  Volume 1, Number 5   
         Are you a Good Manager – Mary Miller
         A technology Plan – Bob Peterson
         Change Who Needs It? – Jim Frazier
         World's Shortest Course – Peter de Jager
         Just a Thought – Rob Scarlet
         Seeding Growth – Peter de Jager
         More Limericks
         Random Thoughts on Change

August 2000  Volume 1, Number 6   
         The Right to Remain Silent – Anon & Peter de Jager
         Us vs. Them – A Perspective – J. Canterucci
         Book Review – Darwin's Radio
         It's a New Thing – Buddy Ray
         Into the Depths of Chaos – Bruce Stewart
         The Rational Change Manifesto – Peter de Jager

October 2000  Volume 1, Number 7    <--- Classic!
         Implementing Change Methodology
         I. Understand the Change
         II. Establish Rapport
         III. Understand Status Quo
         IV. Create Desire to Change
         V. Desire becomes Action
         VI. Reinforce new Behaviours
         VII. Create Closure

November 2000  Volume 1, Number 8     <--- Classic!
         A Holiday Offering – A collection of Change Quotes

December 2000  Volume 1, Number 9   
         Who’s your Fonzie?
         From Obstacles to Steps
         When I talk to Myself, I Listen
         Phantom Change
         Repetition, Repetition, Repetition
         Burning Bridges
         Embracing Resistance
         Building Rapport

         Almost a Visionary
         Rewarding Failure
         Us vs. Them
         Making Stone Soup

January 2001  Volume 2, Number 1   
         Some Survey Results
         Look Both Ways
         Reaction Management & Other Taboos
         Woodstock Nation 2nd Round
         Change in Context

April 2001  Volume 2, Number 2   
         Tomorrow’s Layoff
         Change Emotions
         Reaction Mgt & Other Taboos
         Implementing ‘X’

May 2001  Volume 2, Number 3   
         Survey: The Basics
         Survey: Comms vs Success
         Survey: What we did Right
         Survey: Perspectives on Success
         Survey: A Matter of Culture
         Survey: What we did Wrong
         Lean, Mean & Flexible - Hugh Ivory
         Errors in Haiku
         Laid off? - Survivor this Time

August 2001  Volume 3, Number 1   
       Organizational Change Readiness.

December 2001  Volume 3, Number 3   
       The Essence of Change

January 2002  Volume 3, Number 4  
         Small Change
         Refinement on "The Essence of Change"
         Organizational Change Pitfalls and Suggestions

February 2002  Volume 3, Number 5     <--- Classic!
         In Conflict with Mice – A very different review of "Who Moved My Cheese"
         What is a valuable insight worth?
         Two cents worth of Change
         Instigating Change
         Who was WMMC written for?

March 2002  Volume 3, Number 6 
         11 tips to topple resistance
         Response to the anti-mouse article
         Culture… it’s how we do things around here
         Teamwork can require change

June 2002  Volume 3, Number 7   
         The Key Question Regarding a Change

October 2002  Volume 3, Number 8   
         The Drive towards Simplicity
         Eight Tips for Managing Change
         Free eBook Truth Picks at www.truthpicks.com

April 2003  Volume 4, Number 1   
         We Don't Resist Change
         Observations and Tautologies  
         Big World Change  

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Truth Pick #077

Management that wants
to change an institution
must first show it loves
that institution.
John Tuss

We are, where we are, for a reason. Our present situation took effort. To get to where we stand today, required an investment. Good or bad, it represents what we've done. Regardless of its ultimate quality, we possess a strong sense of ownership, if not pride, in our achievement. Show disrespect to it, and you show disrespect for us.

Understanding how something got from where it once was, to where is now is, is the first step towards moving it somewhere else. What motivated us to build what we built? Does the answer to that question suggest what might motivate us in the future? 

Institutions are comprised of people. To think of any organization as anything but the combined efforts of one person piled on the efforts of the next person, is to give substance to something that doesn't exist. It's all about people, taken one at a time, or in crowds of thousands, it's people who change, not 'organizations.'

To change an organization, step away from the edifice in which we stand in awe, and step closer to those who make it move through their daily actions. 

(c) 2004 Peter de Jager 
Pdejager@technobility.com

 

For more Truth Picks visit:-

          www.truthpicks.com

Adapt or perish, now as ever, is Nature’s inexorable imperative.
                               H. G. Wells


All change is a miracle to contemplate; but it is a miracle which is taking place every second.
                 Henry David Thoreau


All change, all production and generation are effected through the word.
                       Leopold Senghor


All changes, even the most longed for, have their melancholy; for what we leave behind is a part of ourselves; we must die to one life before we can enter into
another!
                              Gail Sheehy

Although our inattention can contribute to our lack of total well-being, we also have the power to choose positive behaviors and responses. In that choice we change our every experience of life!
                          Greg Anderson


Although the connections are not always obvious, personal change is inseparable from social and political change.
                          Harriet Lerner


America is a land of wonders, in which everything is in constant motion and every change seems an improvement. . No natural boundary seems to be set to the efforts of man; and in his eyes, what is not yet done is only what he has not yet attempted to
                Alexis de Tocqueville


Ancient laws remain in force long after the people have the power to change them.
                                  Aristotle


Any change is resisted because bureaucrats have a vested interest in the chaos in which they exist.
                          Richard Nixon


Bebop was about change, about evolution. It wasn’t about standing still and becoming safe. If anybody wants to keep creating they have to be about change.
                              Miles Davis


Being ready isn’t enough; you have to be prepared for a promotion or any other significant change.
                                  Pat Riley


Both tears and sweat are salty, but they render a different result. Tears will get you sympathy, sweat will get you change.
                            Jesse Jackson

 

Certainly, travel is more than the seeing of sights; it is a change that goes on, deep and permanent, in the ideas of living.
                            Miriam Beard


Change can either challenge or threaten us. Your beliefs pave your way to success or block you.
                          Marsha Sinetar


Change excites me. I am fifty years old. It’s when the mind catches up with the body.
                             Raquel Welch