Management Issues
&
Soft Skills

  = New
If we're managers, then regardless of our title we are responsible for managing people. This means that those skills known as "Soft Skills", the ones supposedly difficult measure are your biggest asset. If I'm a project manager then my success at delivering projects on time has little to do with my knowledge of project management technology and nearly everything to do with my ability to manage a group of people into a high performance team working together to met that deadline. Ultimately, soft skills deliver hard benefits. 

Announcement! As of August 14th 2007 Peter now has a daily Blog! break line

Not the Assessment you were looking for
   What attributes really make a good employee?

The Rhythm of your Ability
   Do you know when you're better?

Advice and Suggestions for Meeting Planners  
    Meeting Planners need advice as well.
Simple Wisdoms. Difficult Lessons?
 
    What's the value and purpose of a Quote?

18+1 bits of advice for Speakers
   
    If you are a speaker, or deal with speakers - you might find humor here.

Notes to a Novice Manager   
    Some simple concepts for anyone on the road to Management

Hunting Gorillas in Corporate Corridors  
    On the art (and consequences) of ignoring the issue

The Art of Problem Solving  
    IA smorgasbord of PS ideas and concepts

Great Job! But...   
    How one little word can ruin your intent

The Motivation Contradiction
 
    Is it really true that we can't Motivate employees?

Speaker Secrets
 
    How to give a Presentation without having a nervous breakdown

At the Heart of People Skills
 
    Why do we treat employees the way we do?

The Age of Lean and Mean
 
    When Organizational Core Values go sour

From Mere Greetings, to Great Meetings   
    Some observations on the dynamics of Conferences

I Asked for Apple Pie  (MP3)  
    A little 90 second Keynote on Customer Service
    These are called PowerPlugs
    Let me know what you think of it... Guestbook

Credit Legerdemain for Managers  
    A lesson from the Highest Secret Order of Management

The Fight, or Flight of the Butterflies  (MP3)
    A little 90 second Keynote on Stress - These are called PowerPlugs
    Let me know what you think of it... Guestbook

Pebble in a Sandal  
    Wishful thinking is just that.

Rules Without Reasons
 
    To follow the "spirit" of the law, they need to know it.

The Consequence of Attitude
 
    A summary of a survey on "Bad Attitude"

The 7 Flaws of Useful People
 
    When Bad people go Right!

Five Tick Tocks to increase Creativity
  
    Stay in the Moment and look forward

We're All Creative
   (MP3)
    A little 90 second Keynote on Creativity - These are called PowerPlugs
    Let me know what you think of it... Guestbook

When the Schoolyard Bully Graduates  
    The Bully in the corridor

Creativity by Rote and Mechanism
   
    Is there a Low Road to Creativity?

The Best We Can
 
    The Art of Deciding without all the Information we'd like

School's out, we can Cheat now!   
    The #1 Bad lesson taught in school

Why don't they respond? 
    The first rule in negotiating

Stop Annoying your Audience 
    What not to do when presenting

Team Building isn't a Game 
    Why having fun isn't good enough

A Plan for all Reasons 
    A bare bones contingency planning session

Consider your ethics when speaking of access 
    The demise of respect for copyrights

Thinking the Unthinkable 
    Looking to the future of a technological advance

Lessons from Neon
    The reasons why technology fails to deploy.

Opportunities right under our noses 
    The source of all creativity.

The Proper use of Graphics
    How graphics can inform and lie.

Making Stone Soup
What's necessary to extract benefit from Technology?

Forced Analogies
A recipe for creativity.

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Truth Pick #159

Never tell people how to do things. 
Tell them what to do and 
they will surprise you 
with their ingenuity. 
General George S. Patton, Jr.

In the physical world we use levers to multiply our physical strength. In the social world managers fulfill the same function with respect to organizational effort. Like a well placed lever, managers enable greater social achievement.

Those managers attempting to control every thought and action, minimize their power to leverage. A good lever doesn't exert effort, it channels effort to a single point of action.

To attempt the control of effort is ultimately to restrict it. Dictating a solution stifles creativity. It asserts the manager, and the manager alone has the right, or knows how, to think. 

In the well intentioned effort to get it right, novice managers assume everyone else will get it wrong.

Ironically, it is usually our proven ability to get things done that raises us to management. To place that behind us, and give up control of the solution, is contrary to our nature. 

Set only my destination and the world is my resource. Define the path I must walk and I can only watch my step.

(c) 2004 Peter de Jager 
Pdejager@technobility.com

 

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